1、 The image feels covered with colorful watercolor

This problem occurs because the splicing box program and screen are not matched correctly, mostly LG and Samsung

The combination box used on the screen is confused or the program is burned wrong. It can be solved by entering the factory menu and modifying TI;

2、 The red, green, blue and white colors of the image change alternately every few seconds

There are two possibilities for this problem:

1. The screen cable and splicing box program and screen are not matched correctly. Please match them according to the actual situation;

2. The splicing box is currently in the baking machine mode, and can be changed to the closed state after entering the factory menu;

3、 The image font is false, and the defect

This problem usually occurs when the HD screen AB group is reversed, which can be modified to the correct setting in the factory menu;

4、 The screen is black and the back is bright

There are many possibilities for this problem:

1. The splicing box program is wrong with the screen used. Please match it according to the actual situation;

2. The screen cable is installed and paired incorrectly; (For example, AN01 is easy to be installed incorrectly by individual customers, and Samsung LG is high

It is easy to use the wrong screen wire)

3. The IC of the splice box is damaged by static electricity, resulting in the hardware failure of the splice box; (It can be checked and confirmed alternately)

5、 Splice box cannot be controlled

There are many possibilities for this problem:

1. USB to serial drive is not installed correctly or the wire cannot work;

2. The splicing software did not set the correct serial port or did not select the corresponding address lattice for control;

3. The splice box uses soft ID; (The software splicing unit can be marked as 15X15 for control attempt or

It is controlled in the grid corresponding to the soft ID, and can also be reset by the factory to use the callback code hardware address)

4. Use other adapters; (The definition may be different)

5. RJ45-IN is not inserted; (Re-inspection and troubleshooting)

6. There is a problem in the ring; (Alternate troubleshooting)

7. The network cable is faulty; (Alternate troubleshooting)

8. The dial code is not dialed or not dialed to the end, and it is not dialed correctly; (Re-inspection and troubleshooting)

6、 How to enter the factory menu

Remote control: MENU ->PICTURE ->FREEZE;

Software: After entering the debugging mode, the debugging tab on the left side of the software main interface has relevant settings;

7、 Adapter definition

Change 3 (TX) and 5 (GND) of the serial port into orange (2-pin TX) and blue-white (5-pin GND) of the network cable;

8、 The image is not full

This problem is caused by many reasons and needs to be checked step by step:

1. Replace VGA wire (if only one screen is not full, it can be confirmed by switching)

2. The display device driver is installed incorrectly and the output is not standard (update the driver or replace the computer with driver wizard software

Confirm)

3. The distributor bandwidth is insufficient or the adapter voltage (also affected by the power consumption environment) is unstable.

4. Software optimization (set the VGA filter to high in the settings on the left side of the software main interface, and then readjust it automatically;

Use software such as NEST to capture the screen)

9、 Phenomenon after the expiration of the limit time

1. There is no prompt before the expiration, which is consistent with normal use;

2. When there are three hours left, the vanishing reminder will pop up periodically at the lower right corner of the splicing screen;

3. After the time expires completely, the image has no display, blue screen, cannot be controlled, and the prompt in the lower right corner always exists;

10、 How to judge whether the serial port works after expiration

The splice box has a protection mechanism, which can be powered off before being powered on, and then click the information next to the registration, and the newsletter will expire normally

It will flash when you wake up. If there is no movement, the serial port setting or connection is abnormal;